Privacy Policy
Last Updated: 09/12//2026
This Privacy Policy describes how IntellGuard (“we,” “us,” or “our”) collects, uses, and protects information when you visit intellguard.com (the “Site”).
1. Information We Collect
Support Requests When you submit a support ticket through our contact form (e.g., for help installing Sophos Endpoint), we collect the information you provide, which may include your name, email address, and details about your question or issue.
Automatically Collected Information We use Google Analytics (via the MonsterInsights plugin) to understand how visitors use our Site, such as which pages are viewed and how long visitors stay. Google Analytics uses cookies to collect this information, which may include your IP address, browser type, device type, and browsing behavior on our Site. This information is aggregated and does not personally identify you.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser’s cookie settings. For more information on how Google uses this data, see Google’s Privacy Policy.
2. How We Use Your Information
We use the information you provide through the support form solely to:
- Respond to your questions or support requests
- Assist you with installing or using Sophos Endpoint or related products
- Communicate with you about your request
We do not sell, rent, or trade your personal information to third parties.
3. Affiliate Links & Third-Party Products
This Site contains affiliate links, including links to Sophos Home, Hitman Pro, and related products. If you click these links and make a purchase, we may earn a commission at no additional cost to you, as disclosed on our Sophos Home page.
When you click an affiliate link and visit a third-party website (such as Sophos), that site’s own privacy policy governs any information you provide there. We do not receive or have access to your payment or account information on those third-party sites.
4. Third-Party Websites
Our Site may contain links to other websites, including Sophos, Hitman Pro, and our social media pages (such as Instagram). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies directly.
5. Data Retention
We retain support request information only as long as necessary to respond to your inquiry and for reasonable recordkeeping purposes, after which it may be deleted.
6. Data Security
We take reasonable precautions to protect the information you provide. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our Site uses cookies through Google Analytics (via MonsterInsights) to collect anonymous usage data. Most web browsers let you control cookies through their settings, including refusing or deleting them. Note that disabling cookies may affect how some parts of the Site function.
8. Children’s Privacy
This Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
9. Your Rights
You may request that we delete any information you’ve submitted through our support form by contacting us at support@intellguard.com. You may also opt out of Google Analytics tracking as described in Section 1.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us through our Contact Us page or at support@intellguard.com.
Note: This policy reflects the Site’s current features as of the last updated date above. If we add email marketing or other data collection methods in the future, this policy will be updated to reflect those changes.